RICHIERIDE

How RICHIE RIDE works

Simple for customers, fair for riders, and checked at every step.

If you are a customer

1

Create an account

Sign up once with your email, name and phone number. Riders need to know who they are picking up.

2

Set your trip

Search for a place or tap the map for your pickup and destination. You can add notes or record a voice message.

3

Choose a rider

Pick a verified rider nearby, or let the closest one take it. Riders show their rating, tricycle and plate number.

4

Follow your rider

Watch your rider come to you on the map. You can cancel any time before they arrive.

5

Agree the price

When your rider arrives, you agree the price together before the ride starts. There is no automatic fare and no surge pricing.

6

Ride, pay, rate

Pay your rider in cash at the end, then rate the ride to help others choose.

Book a ride

If you are a rider

1

Apply

Create an account and submit your details, ID, driving licence, tricycle registration and photos. Documents are stored privately.

2

Get verified

Our team reviews every application. You can also be added directly by an admin after an in-person check.

3

Go online

Once approved, tap Go online and keep the page open. You hear an alert when a request arrives near you.

4

Accept and navigate

The closest rider is offered a request first. Accept it and open turn-by-turn directions in Google Maps.

5

Set the price

When you arrive, agree the price with the customer and save it. The ride can only start after that.

6

Complete and earn

Finish the ride, collect the cash, and see your earnings and ratings on your dashboard.

Become a rider

Safety

Verified riders. Only approved riders appear on the map, and an admin can suspend a rider at any time.

Share my ride. During a ride, send a live link to someone you trust so they can follow your rider's location.

Emergency button. Customers and riders can alert our team during a ride. It is not an emergency service: if you are in danger, call your local emergency number first.

Your data. Read how we protect it in our Privacy Policy.

Questions

How much does a ride cost?

The price is agreed face to face between you and your rider when they arrive, before the ride starts.

How do I pay?

Cash only, directly to your rider.

What if no rider accepts?

Your request stays open for 20 minutes and goes to riders as they come online. You can cancel and try again.

Can I install the app?

Yes. On Android tap Install app (or the browser menu, then Install). On iPhone tap Share, then Add to Home Screen.

How do I report a problem?

Use the contact details on our home page. In an emergency, use the emergency button and call your local emergency number.